Shipping & Delivery Policy

Last updated: October 2026
GetMulticast is online software. Nothing is shipped physically.

How you receive what you buy

Credit packs are added to your GetMulticast account instantly after a successful payment, usually within a few seconds. You can see your balance under Settings → Credits.

If credits don't arrive

If your payment went through but credits didn't appear within 15 minutes, email support@getmulticast.com with the payment date and amount, and we'll fix it right away or refund you — see our Refund Policy.

Where we serve

GetMulticast is available worldwide, except in countries where sanctions or local law prevent it.

Contact

CloudWeb Technologies Private Limited · support@getmulticast.com